Telemarketing Management System
This is a web-based application and is quite useful for Telemarketing Management.
The following are the main features of the Telemarketing Management System:
- Campaign Management
- Call Management
- Lead Generation Management
- Support for Distributed Call Centers - Multi-branch, Multi-location
- Extensive Reporting such as Call Log, Call Response Report, Caller-wise Reports etc.
- Admin Control Panel to manage locations, callers, call plans, contact database, leads etc.